We offer a dedicated service for the maintenance and repair of your trucks. Our highly-qualified personnel will know how to quickly meet your needs.
The crown jewel of our customer service, it all starts with a constant monitoring in real time of your truck by the Uptime Service agents. As such, they can identify an anomaly even before the various lights light up your dash. They will emit a remote diagnostic and will coordinate with one of our Uptime-certified dealers, who will take over. As such, you will be taken care of by our certified teams who will apply the Uptime standards to put you back on the road as soon as possible.
The Assist web platform allows us to be in constant communication with you and also allows you to know in real time the progression of the job. You’ll have access to your estimate and, with a simple click, you’ll be able to approve the repairs without having to wait on the phone.
Our Dorval and Cowansville dealerships are SAAQ representatives who can do your yearly inspection for your equipment. Our experience and our expertise allow us to offer a great flexibility to meet your yearly inspection times.
The Mack Volvo Group guarantees that your truck will always be in good hands, because our technicians evolve in Mack and Volvo’s professional certification program. Moreover, we’re proud to have in our team many technicians who have reached the MASTER level certification.
At the Mack Volvo Group, our highly qualified technicians are there to offer you exceptional service as soon as possible. From changing the oil to replacing the transmission, we are dedicated to ensuring the best customer service! Let our staff show you our commitment to excellence and make an appointment today.